You've selected Claims Examples for the AXIS^® PRO PrivaSure program

• A discount retailer said its costs from the largest computer data breach in corporate history, in which thieves stole more than 45 million customer credit and debit card numbers, have ballooned to $256 million. Those costs include:
  • Cost of detection and determination of response
  • Internal investigation
  • Legal and external advice
  • Public relations and investor relations

One credit card issuer estimated it had suffered $65 to $83 million in financial losses stemming from fraud caused by the theft.

• Two class-action lawsuits have been filed on behalf of customers of a Maine-based supermarket chain, which acknowledged a data breach that exposed card numbers involved in 4.2 million credit and debit transactions, leading to over 2,000 cases of reported fraud.
• Thieves who accessed a major shoe retailer's database obtained 1.4 million credit card numbers and the names on those accounts. Besides the credit card numbers, the thieves obtained driver's license numbers and checking account numbers from 96,000 transactions involving checks.
• An ex-employee of a check services company admitted to stealing the personal data of over 1.25 million customers and selling part of it to a third-party marketing company. The incident spawned a class action lawsuit that was recently settled. Under terms of the settlement agreement, the company would offer credit and bank account monitoring, identity theft reimbursement capped at $4 million, reimbursement of some credit monitoring fees, and enhanced security.
• A University Hospital recently announced the theft of backup tapes containing records for 2.2 million patients. Notification letters have been sent and credit monitoring/restoration services are being provided.
• Up to 130,000 former and current patients of a hospital in Leonardtown were notified that a laptop with personal information was stolen from the hospital. The hospital provided services to help patients keep track of their personal information at a cost of $425,000.
• A New York State Appellate Court has recently upheld a $365,000 jury award against a health care center that mistakenly disclosed information regarding a patient’s medical information. The Court held that the plaintiff could be awarded punitive damages for an unintentional breach of confidential medical information even if there was no malice or malicious behavior by the defendant.
• A disgruntled employee posted information on her blog noting that a hospital system included private patient information on systems diagrams posted on the Web.

1. Some of the above are claims AXIS PRO has handled. In others, AXIS PRO was not directly involved. Coverage for these claims is not to be inferred from this list but must always be determined in reference to a particular insurance policy, which is the controlling document, as well as the facts and circumstances of each claim and applicable law.